Many potential benefits exist for businesses who adopt an IT managed service framework. As businesses are different, it is extremely difficult to predict what each will need without gaining a deep understanding of individual
organizations first. However, based on our 15+ years’ experience in providing IT managed services, Wanstor’s managed services experts have developed three typical examples where managed services can prove to be a good fit for business.
“In many cases, the decision to use managed IT services can be as simple as a lack of in-house staff in the IT department.
If your business is a company with less than 500 employees, you will probably employ a minimum number of IT staff thereafter relying on ‘technically savvy’ employees to take on ad hoc IT roles as and when required. As your business grows or adds complexity to its technology estate, this approach is highly unlikely to work over the long term.
Firstly, the staff you rely on will only have access to specific skills which may not keep pace with progress or remain relevant to your business depending on the pace of growth, and secondly, untrained staff are highly likely to make mistakes, leading to issues further down the line. Thirdly, employing contractors to solve errors, issues or problems is often extremely costly.
At this point, your decision may feel restricted to hiring a large set of IT staff, meaning capital tied up in salaries and the risk of individuals not being able to cope effectively as the IT estate grows or looking outside to an MSP to take on the management of your IT infrastructure on a contract, as you would with any other utility such as electricity or heat.
Depending on the extent of your IT needs, a complement of permanent IT personnel makes good sense if they are utilized in line with the wages that they draw. But if your IT needs are constantly in flux or are mostly low-grade with few major initiatives, an MSP that offers pricing commensurate with technology usage or consumption might be the more cost-effective way to go.”